Casiplay is a brand new online casino with a modern look. It is an offer from Aspire Global International Limited, which already operates numerous other casinos such as Magic Red and Mr. Play. So is Casiplay just one of many online casinos or can it stand out from other sites? We would like to answer these questions in our Casiplay review. We have extensively tested the offer and would like to present our experiences with the games, bonuses, payment methods, customer service and other criteria to you. Find out in this review what the Casiplay Casino is
What are the advantages of Casiplay?
Casiplay scores with a wide selection of more than 600 games developed by well-known manufacturers such as Play’n Go, NetEnt, Quickspin and Microgaming. Of course, as in almost every online casino, the largest share of this is taken by the slot machines. There are more than 250 video slot machines and 220 classic slots. The highlights in these areas include the Gonzo’s Quest, Thunderstruck II, Hugo 2 and Chilli Pop slots. In addition, you can play 37 casino games such as Blackjack, 3 Card Solitaire and Jacks or Better as well as 62 scratch cards such as Secrets of El Dorado, Sudoku Panda and Super Chance. This means that fans of scratch cards will get their money's worth on Casiplay. Unfortunately, categories for jackpot slots and video poker are missing and there are currently no slot machines with million jackpots.
As extensive as the game selection is for the most part, there is room for improvement in the filter functions. You can display selected, new and all games or enter a keyword in the search mask. Apart from that, there are no filters, so the search for suitable games is a bit more difficult.
For some years now, many online casinos have been increasingly relying on live offers. In Casiplay's live casino, you can play against a real dealer via live stream. The dealer takes your bets and conducts the game at the table. This mixes virtual and real elements and takes the gaming experience to a new level. Depending on the game, you can participate in the live casino for as little as $ 0.10 and bet a maximum of several thousand $ per round. The selection is manageable with 25 games and is dominated by 13 blackjack rooms. The rest are mainly different variants of roulette. There are also two baccarat rooms and a wheel of fortune game called Dream Catcher. All live casino games are provided by Evolution Gaming, a leading provider of live software.
As a new customer, you will be treated like royalty on Casiplay. There is a deposit bonus of up to $ 800 and additional free spins. This puts Casiplay at the top of the list of online casinos. The deposit bonus has four levels: For your first four deposits, you will receive part of the total bonus mentioned. For example, you will be credited with up to $ 200 bonus credit and 30 free spins for your first deposit.
Casiplay also has attractive bonuses for existing customers. There are regularly new and varied offers where you can win free spins, deposit bonuses and cash. The offers also refer to current holidays and events. The total of six VIP levels in the loyalty program include perks such as free spins and faster payouts.
One of the biggest trends in online casinos is mobile gaming. In the meantime, you can not only play on your desktop PC or laptop, but also on your cell phone and other mobile devices. Casiplay also provides a mobile site that is a bit more colorful than the desktop version and a bit clearer. Just like the desktop side, Casiplay's mobile offering also takes some time to load. Due to the HTML5 format in which most of the games on Casiplay are programmed, you do not need to download any additional software. The games can be called up immediately via instant play and adapt to the screen size of your device. In Casiplay's mobile casino you will find most of the desktop offerings, including the live casino.
Casiplay runs on all current mobile devices such as Android smartphones, iPhones, Windows Phones and iPads. So you can play anywhere on the go.
In order to use all the features and win money, you need to make a deposit. Various payment options are available for this. In the following overview, we have compiled the deposit and withdrawal options for players in Germany.
You can use your VISA or MasterCard credit card to make a Casiplay deposit, e-wallets such as Neteller, Skrill and Ecopayz, transfer services such as Trustly and Sofortüberweisung as well as payment without card details via Paysafecard. All deposits are instantly available in your player account. You can make deposits from $ 10 on Casiplay.
The minimum payout amount is just as moderate $ 10. If you request a withdrawal, the request will remain pending for two days. During this time you have the opportunity to revoke it so that the money goes back to your player account. Otherwise, the payment will continue to be processed and you will receive the amount after a maximum of eight working days, depending on the payment option. That is quite a long time and results in a point deduction in our assessment.
As the operator of Casiplay, Aspire Global International Limited has two valid EU licenses. Casiplay is regulated and licensed for players in the UK by the Gambling Commission. The Malta Gaming Authority is responsible for customers from other countries, including Germany. These licenses guarantee gaming operations that comply with the strict requirements of the European Union.
For example, there is extensive information on the subject of responsible gaming. You can read some warning signs and advice on an information page. There are also links to advice centers such as Gambling Therapy, Gamblers Anonymous and GambleAware, where gamblers at risk can obtain further help. You can also set various limits in the account settings, for example for deposits and session duration.
The subject of data protection is just as important. Your data, including bank details, cannot be read out by third parties on Casiplay. This is ensured by modern SSL encryption, which is certified by Comodo.
Do you have a question about the payment options, the range of games or the security of your data? There is an extensive help area on Casiplay for these and other topics. There you will also find a section with frequently asked questions and answers.
If the information there does not help you, you can contact Casiplay customer service. He can be reached daily from 8 a.m. to 1 a.m. German time via live chat and email. The standard language in the chat is English, but German-speaking support is also available. Our customer service experience has been consistently positive. In the live chat, a competent employee can be contacted after a maximum of two minutes' waiting time. Unfortunately, like many other casinos, Casiplay does not offer telephone service.
With Casiplay we got to know a modern online casino that has an above-average welcome offer and interesting bonuses for existing customers. Casiplay contains hundreds of games from well-known studios, but only has an incomplete range in some places. If you value fast payouts, you will probably not be happy at Casiplay Casino. In return, customer service is almost always on hand - even if not over the phone. All in all, there are some minor criticisms, some of which also affect most other online casinos. The positives predominate, so we can happily recommend Casiplay to others.